Frequently Asked Questions
Everything you need to know about our legendary leather goods and apparel.
What makes King Ranch leather unique?
Our heritage is built on quality. We use premium full-grain leathers that develop a unique patina over time, ensuring that every saddle, bag, and accessory is as durable as it is beautiful.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. Please note that custom-made saddles and personalized leather items may require additional lead time for craftsmanship.
What is your return policy?
We accept returns of unused, unwashed, and unaltered merchandise within 30 days of purchase. Please note that custom-stamped or personalized items are final sale.
Do you offer international shipping?
Yes, we ship our ranch-tested gear worldwide. International shipping rates and duties are calculated at checkout based on your specific location.
How should I care for my King Ranch leather products?
To preserve the life of your leather, we recommend using our proprietary leather conditioner every 3-6 months. Avoid prolonged exposure to direct sunlight and extreme moisture.
Can I track my shipment?
Once your order is processed, you will receive a confirmation email containing a tracking number to monitor your package's journey from our ranch to your door.