Returns & Exchanges
King Ranch Saddle Shop stands behind our craftsmanship and offers a 30-day return policy for items in original, unworn condition with all tags attached. We strive to ensure every piece of our heritage-quality gear meets your expectations for performance and style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in the original shipping box or similar packaging, ensuring all original documentation is included inside.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Refund
Deliver your package to the designated carrier location; once received and inspected at our ranch, your refund will be processed to the original payment method within 7-10 business days.