Returns & Exchanges

King Ranch Saddle Shop stands behind our craftsmanship and offers a 30-day return policy for items in original, unworn condition with all tags attached. We strive to ensure every piece of our heritage-quality gear meets your expectations for performance and style.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack your items in the original shipping box or similar packaging, ensuring all original documentation is included inside.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.

  • 4.
    Drop Off and Refund

    Deliver your package to the designated carrier location; once received and inspected at our ranch, your refund will be processed to the original payment method within 7-10 business days.